Refund policy
Returns, Refunds and Exchanges
We accept notification of returns and exchanges on all unworn, used or damaged products within 10 days of purchase delivery. Items returned to us within 14 days are eligible for a refund*, after that point we will accept notified returns in exchange for a Baboushkini credit note*. Outside of this window, all sales are considered final. Products purchased during sales are considered final and are not eligible for refund. Unfortunately Baboushkini is not currently able to cover or refund return shipping costs, or provide shipping labels. We do however cover the shipping costs of sending out an exchanged size to UK postcodes.
*please note that a re-stocking fee of £1.90 may be applied
Please contact us at orders@baboushkini.com to start the returns or exchange process.
We know all too well how difficult it can be to get the sizing right when it comes to babies and children, we're very happy to speak to you about sizing before you place an order. Please email us at hello@baboushkini.com with your child's age and measurements, and the item(s) you are interested in!